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Privacy Policy

Your privacy and the safeguarding of your data is very important to us. This policy explains who we are, the information we collect about you, and how you can opt out of our communications.

We reserve the right to amend this policy by updating this page and as such you are advised to check this page regularly so to be aware of any changes. This policy is effective from 1 January 2021.

Who We Are

Centre for Contemporary Arts (CCA) is a company limited by guarantee with charitable status. Registered Company No: SC140944. Registered Scottish Charity No: SC020734.

350 Sauchiehall Street
Glasgow
G2 3JD
Scotland

The Data We Store

CCA stores consensually-provided contact data for the sole purposes of marketing, fundraising and market research relating to CCA’s work, primarily in the form of email communications and occasionally by post or telephone. These communications will always be relevant to CCA’s mission and for the sole purpose of pursuing our charitable aims.

Data stored by CCA includes:

Email addresses

Postal addresses

Contact telephone numbers

Transactional information, including: event bookings, charitable donations, online shop purchases, date of sign-up to email marketing, click-throughs from e-newsletters.

Cookies

CCA uses a number of third party providers in the course of marketing and fundraising, including:

Ticketsolve (event ticketing platform)

Mailchimp (email marketing platform)

Google (application and booking form submissions)

Wherever CCA uses a third party provider to process data we undertake to ensure the provider has its own security and privacy measures in place and is fully compliant with data protection legislation.

We do not disclose personal data to any third parties or external organisations, other than data processors carrying out work on our behalf.

CCA recommends that you read third party providers’ own privacy policies so you can understand the manner in which your personal information will be handled. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.

This Website

This website does not automatically capture or store personal information, other than logging the user's IP address and session info such as the duration of the visit and the type of browser used. This is recognised by our web server and is only used for system administration and to provide statistics which CCA uses to evaluate use of the site.

Cookies

Cookies are files that store information on your hard drive or browser which means our web server can recognise that you have visited our website before. Cookies store your preferences and can make using our website easier. If you prefer not to receive cookies, you can adjust your browser to refuse cookies or to warn you of when cookies are being used. Disabling cookies may affect your experience of using this website.

Analytics

We collect anonymous statistics about how our website is being used in order to understand how people use our online services so we can improve them and make them more relevant to our users. We use Google Analytics to do this. For further information on the way Google Analytics uses cookies, click here.

Our Commitment to Your Privacy

CCA is committed to protecting the rights and freedoms of contacts with respect to the processing of their personal data, and to collecting and storing this data in line with the requirements of the Data Protection Act 1998 (DPA) and General Data Protection Regulations (2018).

CCA will only collect personal data which is directly necessary and appropriate for the fulfilment of the organisation’s needs. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

CCA will retain personal information only for as long as it is necessary for the fulfilment of our legitimate purposes and for no longer than it is required, at which point it will be securely destroyed.

Opting Out

You can opt out of any/all of our communications at any point simply by contacting gen@cca-glasgow.com

Requests for Access to Personal Data

Requests from an individual regarding their personal data (known as a subject access request) should be made in writing (including by email) to:

The Data Protection Officer

CCA
350 Sauchiehall Street
Glasgow G2 3JD
Scotland

gen@cca-glasgow.com